INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does shipping take?

Shipping times depend on your location. Domestic orders typically take 3–7 business days, while international shipping may take 3-7 days business days.

What is your return policy?

We offer a 10-day return policy for unused and undamaged items in their original packaging. For more details, visit our Return Policy page.

Can I cancel or modify my order?

You can cancel or modify your order within 24 hours of placing it. After that, the order is processed and shipped. Contact us immediately for assistance.

How can I care for my leather products?

To keep your leather items in top condition, avoid prolonged exposure to moisture, clean them with a damp cloth, and use a leather conditioner regularly.

What should I do if I receive a damaged or incorrect product?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue. We’ll resolve the problem promptly.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

We’re here to help! Whether you have questions about our products, need assistance with your order, or simply want to share feedback, feel free to reach out to us.

Get in Touch

Email: rsmart@gmail.com
Phone: 01735500911

Visit Us

Ashrafabad Main Road,Kamrangirchar
236 (3rd floor) Ashrafabad Main Road,Kamrangir Char,Dhaka-1211