FREQUENTLY ASKED QUESTIONS
Shipping times depend on your location. Domestic orders typically take 3–7 business days, while international shipping may take 3-7 days business days.
We offer a 10-day return policy for unused and undamaged items in their original packaging. For more details, visit our Return Policy page.
You can cancel or modify your order within 24 hours of placing it. After that, the order is processed and shipped. Contact us immediately for assistance.
To keep your leather items in top condition, avoid prolonged exposure to moisture, clean them with a damp cloth, and use a leather conditioner regularly.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue. We’ll resolve the problem promptly.
CONTACT US FOR ANY QUESTIONS
We’re here to help! Whether you have questions about our products, need assistance with your order, or simply want to share feedback, feel free to reach out to us.
Get in Touch
Email: rsmart@gmail.com
Phone: 01735500911
Visit Us
Ashrafabad Main Road,Kamrangirchar
236 (3rd floor) Ashrafabad Main Road,Kamrangir Char,Dhaka-1211